Manual downloads are instant. On the order confirmation page simply click on the product title to download your manual.
A download link email is also sent. If you do not see your download email after an hour please confirm the email address entered on your order is correct. You can contact us at email@example.com with your receipt number or transaction number. We can then forward a copy of the download link. Many email filters can remove the download links so please check your junk mail folder. our system is set up for 5 download attempts. You must save the file to your system as the download links do expire.
All download files are in PDF format so you can save them on you computer. You will require a program that can view PDF files. Adobe reader is available for free at:
If you require a new download link please contact us.
Orders received that are pending echecks from PayPal will be sent as soon as we are notified by PayPal that the echeck has cleared. Clearing takes about 4 business days.
If you have a problem downloading the files please contact us via our contact page. Many files are quite large so please allow time to download.
Include your receipt number or transaction number so we can find the order and help with download problems.
No refunds can be offered once the manual has been downloaded so please be sure you have selected the correct make and model number.